Customer Experience Team

Whether customers will choose to continue to shop with you or competitors depends mostly on post-purchase experience he has had with your brand. Brand your e-commerce post-purchase experience and differentiate to win

Once the market growth flattens outs, increasing market share locally won't come from the growing total market and at the expense of the traditional brick-and-mortar retailers, but from taking away market share from other e-commerce players

Who we are What we do Why we do it
An Amsterdam based management consultancy and digital solutions provider which specialises in working with headquarters of global brand organisations. Tailor made for teams who oversee functional strategy execution in multi-market environment.
We help global brand organisations align on the inside so they can win on the outside. We optimise global brand’s functional strategy execution through digital. Solution & service verticals include global branding, e-commerce and in-house brand creative operations excellence as well as premium digital brand content production and data analytics resources.
We believe the promise of digital is simplicity not complexity. We believe that digitally enabled professionals are the ones who turn an opportunity of digital into a success of digital. We believe we can help them unlock the promise of digital by providing ongoing strategic consulting support, scalable technology platform & remote talent solutions / services for functional execution excellence.

Transforming global brand marketing, creative and eCommerce function into a competitive advantage

brand digital wholesale. com team / brand creative team / digital supply chain team

in-house marketing / creative agency

in-house creative agency / HBO Max EMEA CS / marketing department teams (11 teams) / WarnerBros IT team

CRM / Internal Comms team

media / integrated marketing / UGC / creative / local marketing team

European D2C eCommerce Team

Testimonials

"The team at SO DIGITAL took the time to develop a deep understanding of our business and our CRM/Email marketing department’s internal PR requirements and needs. As a result, they came up with an appealing CRM newsletter design that gets distributed internally every month,highlighting key department achievements and stats. In addition, I am extremely pleased with the work of their account management team and the level of flexibility and quality delivered."

Rositsa Vasileva

CRM/Email Marketing Manager at TomTom

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