• Amsterdam
  • 1400+
  • 11-50

Execution, not strategy, separates leaders from laggards. Leverage our platform solutions and talent resources to create organisational simplicity and deliver speed and efficiency in functional execution across markets.

Flagship clients

Since 2014 / 14 WE countries

Since 2017 / 47 EMEA countries

Since 2015 / Global

GLOBAL BRAND HEADQUARTERS

In-house Creative Team

Effectively mange the relationship with local business units in terms of creative brand direction, campaign content demand streams, local adaptation request and worldwide learning.

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Central Brand Team

Brand management is in itself complex, should your organisational execution increase or decrease this complexity? Simplify global brand operations - use a single point of contact and engagement for all phases of brand campaign execution

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Direct-to-Consumer Team

Any brand that wants to truly meet the demanding needs of changing consumers has a D2C channel strategy. Only market leaders, however, continuously exceed customers' expectations by strategically crafting and managing post-purchase experiences. Turn your D2C post-purchase experience into a competitive advantage.

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Who we are What we do Why we do it
An Amsterdam based digital solutions provider which specialises in working with headquarters of global brand organisations. Tailor made for teams who oversee functional strategy execution in multi-market environment.
We help global brand organisations align on the inside so they can win on the outside. We optimise global brand’s functional strategy execution through digital. Solution & service verticals include global branding, e-commerce and in-house brand creative operations excellence as well as premium digital brand content production and data analytics resources.
We believe the promise of digital is simplicity not complexity. We believe that digitally enabled professionals are the ones who turn an opportunity of digital into a success of digital. We believe we can help them unlock the promise of digital by providing scalable platform solutions & services for functional execution excellence.

Retailers

Omni-Channel Team

A winning omni-channel experience can be only that one that continuously outperforms the market averages and consumer expectations, while ensuring the unique differentiators of the experience.

Outperform

Customer Experience Team

Whether customers will choose to continue to shop with you or competitors depends mostly on post-purchase experience he has had with your brand. Brand your e-commerce post-purchase experience and differentiate to win

Differentiate

Data Analytics & Insights Team

Despite the importance of decisions and decision making, majority of companies base at least half of their regular business decisions on “gut feeling” or experience rather than being driven by data and information.

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International Brands

Digital Transformation Team

The hardest part of digital transformation isn't the technology, but the people change and change in human behaviour.

Learn why

D2C eCommerce Team

Ignorance of the post-purchase phase of an eCommerce shopping journey seriously obstructs short-term, but more importantly long term and continuous revenue growth perspectives.

Learn how

Brand Team

As digital touchpoints exponentially outnumbered people and as traditional workflows became outdated, brand professionals lacking proper technology and talent resources become digitally disabled and set up to fail.

See why

DIGITAL BRANDING EXECUTION EXCELLENCE

Premium Digital Branding

Brands in minds of customers are increasingly being formed through and by digital means so their brand identity and image formation became dependant of technology platforms they use to interact with customers. Make sure your digital brand presence takes full account of technological possibilities and limitations.

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Adaptation & Localisation

Technology driven fragmentation of media landscape caused a proliferation of digital brand touchpoints and digital screens through which brands must reach customer. Consistency in global branding today means that your brand must look the same, feel the same and say the same thing on all platforms, all devices, all languages, all media formats and all dimensions, and at all times.

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CPG BRANDS | E-COMMERCE

Channel & Account Strategic Growth Bets

To achieve their directly dependant e-commerce category growth targets CPG professionals need to place different strategic bets with different partners. However, with pace and complexity of market developments, compounded with limited partner informational alignment and data sharing, preciseness is impossible. But strategic bet placement accuracy can be improved.

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Shopper Marketing Pivot

In CPG e-commerce competition moves from shelf space presence to post-purchase experience, as consumer motivation for doing online grocery, aside for expanded choice, becomes time saving and convenience.

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LOGISTICS PROVIDERS

Value Innovate To Stay Ahead of Competition

Value Innovation is the simultaneous pursuit of differentiation and low cost, creating a leap in value for both buyers and the company. Average customers expectations which shape the value perceptions across countries and drive e-retailers e-commerce needs are the place to start value innovating.

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A Look Under The Hood of Global Brand(ing) Function : Waste of Time, Process Data and Money

07.08.2019

It is the role of global brand management and global brand function to leverage organizational structures, processes, and corporate culture to allocate brand-building resources globally and create global synergies.

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Losing eCommerce Customers : Post-purchase Expectations vs Reality Gap

07.08.2019

To be able to close the expectations vs. reality gap in the post-purchase companies need to both determine the implicit customer expectations from an online shopping experience and audit their own.

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Global Brand Guardians'​ Nightmare : Country Level Implementation

07.08.2019

With incomplete, late or non-exhaustive brand creative directives, faced with a tight window of market opportunities and steep performance expectations, country level marketeers will often act on their own, risking the global brand equity.

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Employee Backlash Against Digital Transformation : Nobody Needs Another Tool!

07.08.2019

Problem of digital transformation programs is that most often they disregard its key element - people and change it entails for them. Digital adoption or user adoption has emerged as the key to unlocking value and ensuring the sustainability of the change.

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Digital Decisions : Choosing The Right Technology Tools

07.08.2019

The right digital tools in hands of right people can make all the difference. But, teams are lacking required expertise to tackle uncertainty and confusion surrounding the process of right digital tool selection, purchase and implementation.

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Testimonials

"The team at SO DIGITAL took the time to develop a deep understanding of our business and our CRM/Email marketing department’s internal PR requirements and needs. As a result, they came up with an appealing CRM newsletter design that gets distributed internally every month,highlighting key department achievements and stats. In addition, I am extremely pleased with the work of their account management team and the level of flexibility and quality delivered."

Rositsa Vasileva

CRM/Email Marketing Manager at TomTom

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